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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ted Becker

July 9, 2024

5  out of  5 rating by Ted Becker
"It was great speaking with you Answered all my questions and I look forward to bringing our policies over to your office. Thanks again for your help."
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Fafnir Icingdeath

June 28, 2024

1  out of  5 rating by Fafnir Icingdeath
"Riley is an idiot fully on par with State Farm Insurance. Avoid dealing with this company at all costs. They will lie and say anything in the moment. Sorta like the Verizon of insurance. A $24 refund has taken OVER A YEAR. I was told my monthly rate would be $34. The bill said $69. Every single time you deal with this company to do even the most mundane things will take 5 phone calls. Good luck if you don’t heed this warning."
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John Huffman

June 13, 2024

5  out of  5 rating by John Huffman
"Riley and Rachelle and the entire staff are simply the best. They’ve taken care of all of our insurance needs for almost 20 years, and they’ve been perfect at handling every circumstance that has come up. That agency is just plain bulletproof. Many thanks."
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MrCAPT1409

May 23, 2024

5  out of  5 rating by MrCAPT1409
"Super customer service when preparing my updated homeowners and truck insurance policies--thank-you Ellen!"
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Matthew Corbitt

May 17, 2024

5  out of  5 rating by Matthew Corbitt
"Talk about dedication and commitment,,, these guys go the extra-mile for sure… One of the best experiences I have ever had… The patience and attentiveness displayed will keep me a customer for life!!! It is the least I can do in exchange for all the help I received… Even when the process got difficult, my agent and TEAM faithfully stayed with me through it all, and we both stayed light-hearted all the while!!! Very impressed!!!"
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Chance Stack

April 8, 2024

5  out of  5 rating by Chance Stack
"Friendly, cheap, and fast!"
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Loralei Curtiss

April 2, 2024

5  out of  5 rating by Loralei Curtiss
"I have been a customer here for 5 years now and have life, car and renters insurance through Riley and his team. I have always been impressed with their professionalism and dedication to customer satisfaction. Riley, Ellen, Rachelle and Barb all go above and beyond to ensure that I have the coverage I need at competitive rates. Their communication is top-notch, and they are always quick to respond to any questions or concerns I have. I highly recommend Riley and his team to anyone looking for reliable and trustworthy insurance services."
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Ella Engelhard

March 27, 2024

5  out of  5 rating by Ella Engelhard
"Great service and answered all my questions:)"
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Sharmayne MacEwan

March 16, 2024

5  out of  5 rating by Sharmayne MacEwan
"I've always loved working with Raschelle, she knows her stuff and goes out of her way to help me with my insurance needs."
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Jerry Lovell

March 11, 2024

5  out of  5 rating by Jerry Lovell
"Ellen B. did a great job explaining all the policies and was very patient with my many questions. She worked hard to get me a good deal. I would recommend this place to anyone shopping for new insurance."
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Oralee Stark

March 6, 2024

5  out of  5 rating by Oralee Stark
"Riley was out of the office, so Barb Dickhaut helped me with my insurance review. I must say Barb is the most knowledgeable agent I have spoken with, but the most important think is she is willing to help you understand. She took time and effort to make sure I had all my questions answered. I would highly recommend this office for knowledge and caring about their clients."
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Daisy Alexander

March 1, 2024

5  out of  5 rating by Daisy Alexander
"We had State Farm insurance for several years and it was awesome! A couple of years ago we switched to another insurance that was somewhat less expensive, and quickly realized that you get what you pay for. Needless to say we are now back with State Farm and so grateful for their experience and service. Real people answer the phone and their service is as personalized as their insurance plans."
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Daniel Small

February 28, 2024

5  out of  5 rating by Daniel Small
"Great personal service from everyone in this office! Rachelle is always very helpful!"
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Judith Ward

February 27, 2024

5  out of  5 rating by Judith Ward
"Riley and Rochelle were wonderful I highly recommend State Farm Insurance to anyone seeking coverage!!!"
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Mike Evert

February 26, 2024

5  out of  5 rating by Mike Evert
"Barb, in Ryan‘s office, did a great job of analyzing all of our policies to look for ways to save us money. Her proactive efforts led to significant savings for my family."
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Gary Laursen

February 15, 2024

5  out of  5 rating by Gary Laursen
"First, I was greeted by a wonderful young woman who helped me insure 3 Autos and two homes quickly, professionally and with significant aplomb. Second, she was proficient, wanting to help, did so, and followed through on every element of the five transactions. Lastly, I greatly appreciated Ellen Burke’s help and assistance in meetting my needs, but soon realized that he real value was in being an ardent plenipotentiary of State Farm and certainly of the Riley T. McGiboney agency in Missoula, MT."
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Jimmy Mai

January 19, 2024

5  out of  5 rating by Jimmy Mai
"Ellen Burke is awesome. She is very patient and professional. Definitely recommended."
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Brian Nauman

November 30, 2023

5  out of  5 rating by Brian Nauman
"Prompt, informative responses. Professional, courteous, knowledgeable staff."
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p char

October 26, 2023

5  out of  5 rating by p char
"Friendly and knowledgeable. Staff was very courteous and took the time to explain every detail to my daughter about the policy she required."
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Jon Lyster

October 25, 2023

5  out of  5 rating by Jon Lyster
"Rachelle, Barb and Ellen are always so friendly and helpful"
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Teresa Johnson

September 22, 2023

5  out of  5 rating by Teresa Johnson
"I have been a loyal customer of this company for years because the service they give is always impeccable. I had a surgery that has me laid up at home. Rachelle brought papers to me to sign because I am unable to go to the office. That is what sets them apart. I, literally cried with gratitude, because she went above and beyond. Who does that!? They do that!!!!"
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Shirley Dinwiddie

September 8, 2023

5  out of  5 rating by Shirley Dinwiddie
"Friendly. Prompt, helpful!"
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Matthew Cavanaugh

August 31, 2023

5  out of  5 rating by Matthew Cavanaugh
"Great group of people. Very Happy with the Service that we receive!"
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Don Fields

August 1, 2023

5  out of  5 rating by Don Fields
"Rachelle Christopher did an exemplary job in handling the estate of my sister Inez, She was extremely efficient and very professional. Her organization and efficiency were very much appreciated! Thank you!"
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Starrett Artists

June 24, 2023

5  out of  5 rating by Starrett Artists
"Rachelle was amazingly helpful and thorough. She walked me through my options and made sure I was getting the best insurance for our family budget. Thank you Rachelle!"