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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christina Welch

October 7, 2024

5  out of  5
rating by Christina Welch
"Great to work with. Helpful, and clear."
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Frank Triano

September 30, 2024

5  out of  5
rating by Frank Triano
"Great customer service. Always very helpful!"
We responded:
"Thank you for the wonderful review. We really appreciate your business. Please let us know if you need anything else. Riley Mcgiboney"
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Ken Beattie

August 28, 2024

5  out of  5
rating by Ken Beattie
"The McGiboney State Farm agency has been incredibly easy to work with. Barbara Dickhaut is INCREDIBLY helpful & a joy to speak to. I highly recommend!"
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Ted Becker

July 9, 2024

5  out of  5
rating by Ted Becker
"It was great speaking with you Answered all my questions and I look forward to bringing our policies over to your office. Thanks again for your help."
We responded:
"Thank you for the wonderful review, Ted. We really appreciate it. We look forward to working with you. Please reach out to us with any questions. Riley Mcgiboney "
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John Huffman

June 13, 2024

5  out of  5
rating by John Huffman
"Riley and Rachelle and the entire staff are simply the best. They’ve taken care of all of our insurance needs for almost 20 years, and they’ve been perfect at handling every circumstance that has come up. That agency is just plain bulletproof. Many thanks."
We responded:
"Thank you for the 5-star review John! We appreciate your business! Riley Mcgiboney"
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MrCAPT1409

May 23, 2024

5  out of  5
rating by MrCAPT1409
"Super customer service when preparing my updated homeowners and truck insurance policies--thank-you Ellen!"
We responded:
"Thank you for the 5-Star review. Ellen does a wonderful job and I'm happy to hear she provided you with great customer service. Please let us know if we can be of any further assistance. Thank you for your business!"
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Matthew Corbitt

May 17, 2024

5  out of  5
rating by Matthew Corbitt
"Talk about dedication and commitment,,, these guys go the extra-mile for sure… One of the best experiences I have ever had… The patience and attentiveness displayed will keep me a customer for life!!! It is the least I can do in exchange for all the help I received… Even when the process got difficult, my agent and TEAM faithfully stayed with me through it all, and we both stayed light-hearted all the while!!! Very impressed!!!"
We responded:
"I truly have a wonderful team. Thank for the kind works Matthew! Riley"
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Chance Stack

April 8, 2024

5  out of  5
rating by Chance Stack
"Friendly, cheap, and fast!"
We responded:
"Thank you for the 5-star review Chance. We appreciate your business. Please let us know if we can be of any further assistance. Riley Mcgiboney"
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Loralei Curtiss

April 2, 2024

5  out of  5
rating by Loralei Curtiss
"I have been a customer here for 5 years now and have life, car and renters insurance through Riley and his team. I have always been impressed with their professionalism and dedication to customer satisfaction. Riley, Ellen, Rachelle and Barb all go above and beyond to ensure that I have the coverage I need at competitive rates. Their communication is top-notch, and they are always quick to respond to any questions or concerns I have. I highly recommend Riley and his team to anyone looking for reliable and trustworthy insurance services."
We responded:
"Thank you for the wonderful review, Loralei! We appreciate your business and we're happy we could help you with your life, car and renters Insurance. Ellen, Rachelle and Barb do a wonderful job and I am very fortunate to have them on my team. We always enjoying seeing you when you come into the office. Stop in anytime! Riley Mcgiboney"
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Ella Engelhard

March 27, 2024

5  out of  5
rating by Ella Engelhard
"Great service and answered all my questions:)"
We responded:
"Thank for the 5-star review, Ella. I'm happy to hear we provided great service and answered all your questions. Please let us know if we can be of any further assistance. Thank you for your business, we really appreciate it. Riley Mcgiboney"
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Sharmayne MacEwan

March 16, 2024

5  out of  5
rating by Sharmayne MacEwan
"I've always loved working with Raschelle, she knows her stuff and goes out of her way to help me with my insurance needs."
We responded:
"Thank you for the wonderful review Sharmayne. I am so happy Rachelle goes out of her way to help you with your insurance needs. She does a great job for our Agency. Thank you for your business, we really appreciate it. Riley Mcgiboney"
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Jerry Lovell

March 11, 2024

5  out of  5
rating by Jerry Lovell
"Ellen B. did a great job explaining all the policies and was very patient with my many questions. She worked hard to get me a good deal. I would recommend this place to anyone shopping for new insurance."
We responded:
"Thank you, Jerry, for the wonderful review and comments about Ellen. I am so glad she did a great job explaining the policies and was able to help you with your questions. She does a great job and we're happy she is part of our team. We really appreciate your business. Please let us know if we can be of any further assistance. Riley Mcgiboney"
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Oralee Stark

March 6, 2024

5  out of  5
rating by Oralee Stark
"Riley was out of the office, so Barb Dickhaut helped me with my insurance review. I must say Barb is the most knowledgeable agent I have spoken with, but the most important think is she is willing to help you understand. She took time and effort to make sure I had all my questions answered. I would highly recommend this office for knowledge and caring about their clients."
We responded:
"Thank you, Oralee. I am so happy to hear Barb was able to help you with your insurance. She is very knowledgeable and really takes time with our customers to make sure they understand their policies. She is a great asset to our agency. Thank you for your business. We really appreciate you. Riley Mcgiboney"
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Daisy Alexander

March 1, 2024

5  out of  5
rating by Daisy Alexander
"We had State Farm insurance for several years and it was awesome! A couple of years ago we switched to another insurance that was somewhat less expensive, and quickly realized that you get what you pay for. Needless to say we are now back with State Farm and so grateful for their experience and service. Real people answer the phone and their service is as personalized as their insurance plans."
We responded:
"Thank you for the 5-Star review Daisy. We're so happy to have you back and we look forward to working with you again. Thank you for having trust in us. We will continue to provide you with personal customer service. Please let us know if you need anything else, we're happy to help. Riley Mcgiboney"
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Daniel Small

February 28, 2024

5  out of  5
rating by Daniel Small
"Great personal service from everyone in this office! Rachelle is always very helpful!"
We responded:
"Thank you for the review, Dan. We really appreciate your business. It's always great to talk with you. Rachelle is very helpful and we're happy she is part of our Agency. Riley McGiboney"
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Judith Ward

February 27, 2024

5  out of  5
rating by Judith Ward
"Riley and Rochelle were wonderful I highly recommend State Farm Insurance to anyone seeking coverage!!!"
We responded:
"Thank you, Judith. We are happy we could help you with your insurance needs. We really appreciate your business. Please let us know if we can be of any further assistance. Riley Mcgiboney"
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Mike Evert

February 26, 2024

5  out of  5
rating by Mike Evert
"Barb, in Ryan‘s office, did a great job of analyzing all of our policies to look for ways to save us money. Her proactive efforts led to significant savings for my family."
We responded:
"Thank you, Mike. We appreciate your business. Thank you for taking the time to write us a review. I am happy to hear Barb took the time to review your policies and found ways to save you money. She does a great job and we're glad she is part of our team. Riley Mcgiboney"
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Gary Laursen

February 15, 2024

5  out of  5
rating by Gary Laursen
"First, I was greeted by a wonderful young woman who helped me insure 3 Autos and two homes quickly, professionally and with significant aplomb. Second, she was proficient, wanting to help, did so, and followed through on every element of the five transactions. Lastly, I greatly appreciated Ellen Burke’s help and assistance in meetting my needs, but soon realized that he real value was in being an ardent plenipotentiary of State Farm and certainly of the Riley T. McGiboney agency in Missoula, MT."
We responded:
"Thank you for your 5-star review Gary! I am so happy to hear that Ellen was able to meet your needs and assist you with your auto and home policies. She is very professional and is a great asset to our agency. Thank you for your business, Gary, we really appreciate it. Please let us know if you need anything else. We're happy to assist. Thank you, Riley McGiboney "
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Jimmy Mai

January 19, 2024

5  out of  5
rating by Jimmy Mai
"Ellen Burke is awesome. She is very patient and professional. Definitely recommended."
We responded:
"Thank you for the 5-Star Review Jimmy. I am very happy to hear that Ellen provided you wonderful customer service. She does an outstanding job and were very happy to have her as part of our team. We appreciate your business! Riley Mcgiboney"
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Brian Nauman

November 30, 2023

5  out of  5
rating by Brian Nauman
"Prompt, informative responses. Professional, courteous, knowledgeable staff."
We responded:
"Thank you for the 5- Star Review Brian. We really appreciate it. I am happy that my team was able to assist you. Please let us know if you need any other assistance. We're happy to help. Riley Mcgiboney"
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p char

October 26, 2023

5  out of  5
rating by p char
"Friendly and knowledgeable. Staff was very courteous and took the time to explain every detail to my daughter about the policy she required."
We responded:
"Thank you for the wonderful 5-star review. I happy to hear that my team took the time to help your daughter with her insurance policy. Please feel free to reach out to us anytime. We really appreciate her business. Riley Mcgiboney"
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Jon Lyster

October 25, 2023

5  out of  5
rating by Jon Lyster
"Rachelle, Barb and Ellen are always so friendly and helpful"
We responded:
"Thank you for the 5 Star Review Jon. I'm happy to hear that Rachelle, Barb and Ellen provide you friendly and helpful service. They all do a wonderful Job. I am happy they're doing a great job for our customers. Thank you for your business, Jon. Riley Mcgiboney"
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Teresa Johnson

September 22, 2023

5  out of  5
rating by Teresa Johnson
"I have been a loyal customer of this company for years because the service they give is always impeccable. I had a surgery that has me laid up at home. Rachelle brought papers to me to sign because I am unable to go to the office. That is what sets them apart. I, literally cried with gratitude, because she went above and beyond. Who does that!? They do that!!!!"
We responded:
"Thank you so much for the 5-Star review Teresa. I am so happy to hear Rachelle went above and beyond and was able to bring the papers to your house. She does a wonderful job and we're lucky to have her as part of our Agency. Please let us know if you need anything else. We're happy to help. Thank you for your business, Teresa, we really appreciate you. Riley Mcgiboney"
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Shirley Dinwiddie

September 8, 2023

5  out of  5
rating by Shirley Dinwiddie
"Friendly. Prompt, helpful!"
We responded:
"Thank you for the 5-star review Shirley. We really appreciate it. Thank you for your business. We always enjoy working with you. Riley Mcgiboney"
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Matthew Cavanaugh

August 31, 2023

5  out of  5
rating by Matthew Cavanaugh
"Great group of people. Very Happy with the Service that we receive!"
We responded:
"Thank you, Matt! We really appreciate your 5-star review. If we can be of any further assistance, please let me know. Thank you for your business. Riley Mcgiboney"